Terms and Conditions

Additional Fees

An airport fee is included in all services to and from the airport for private service; positioning fees may apply on point-to-point charters. Total costs, including gratuity, taxes, and tolls, may apply to some services. A $10 extra stop charge applies to additional stops on exclusive airport/private service.

Luggage

Baggage Policy: Baggage is limited to one standard-sized checked piece of luggage (each piece not to exceed 70 pounds and/or 62 inches total dimensions) and one carry-on (not to exceed 45 inches total dimensions) per traveling guest. Additional or oversized pieces may be subject to an extra seat charge.

Wear and Tear: The company is not responsible for marks, scratches, broken handles, or other damages associated with normal use, wear and tear of luggage.

Carry-On Items: All items are considered carry-on luggage. The company is not responsible for loss or damage unless it can be shown that the company was negligent.

Notification of Lost Items or Damage: Amigo Express Limo must be notified of any loss or damage within 24 hours of transportation.

Lost Items: Recovered items will be retained for 30 days after notification. After 30 days, unclaimed items will be disposed of.

Cancellation

A 25% non-refundable deposit is required for limousine reservations.
No-shows are non-refundable.
Balances must be paid in full 7 days before the reservation, or it will be canceled.
To cancel, contact us 72 hours before the service to avoid no-show charges.
Clients are responsible for any damages in the limo. No smoking, vaping, or drug use; a cleaning fee of $500 will be charged if found.
Cancellation for any reason allows the use of the deposit (minus a 25% penalty) towards any future booking within one year.

Credit Card Policy

For phone reservations, credit cards are charged when booking. Web reservations require prepayment.
All transactions above $100.00 (one-way) are charged at least 48 hours before service.

Gratuities

An optional tip is appreciated. A 20% mandatory gratuity is added to the base fare for certain services.

Insurance

Fully licensed, bonded, and insured.
Limitations of Liability: Carrier is not liable for delays beyond its control.

Vehicles

Vehicle types may vary, but efforts are made to ensure the same class and quality.
A 15-minute grace period is provided; after that, an hourly charge applies.

Children

Unaccompanied minors (8-15 years old) on exclusive airport service require a permission form.
Children age 16 and over can ride unaccompanied on shuttle ride service.

Safety

Drivers can deny or remove any person for disruptive behavior, intoxication, or objectionable conduct.

Damage Policy and Fees

Customers are responsible for damages, with a minimum charge of $200.00.
NO SMOKING; NARCOTICS OR CONTROLLED SUBSTANCES ARE PROHIBITED.

Refund/Return Policy

Refunds for cancellations are subject to the terms outlined in the Cancellation section of the Terms and Conditions.
All no-shows are non-refundable.
Any refundable amount will be processed within [insert time period].
Donations are non-refundable; all transactions are final.

Privacy Policy

We collect and store personal information for the sole purpose of providing transportation services.
Information is not shared with third parties except as required by law.
Security measures are in place to protect your personal information.
By using our services, you agree to the terms outlined in this Privacy Policy.